We set out action plans based on our incidents and claims related to safety, protection of the environment, and our relationship with society. We monitor and assess the efficiency of the actions to be able to respond to these impacts. This enables us to learn from our mistakes and gain opportunities to improve within the organization.
In the area of sustainability, ensuring people's safety and the protection of the environment is the most important commitment we have at Repsol. That's why we work every day to improve safety in our operations wherever we are, focusing on facilities, processes, and people from a standpoint of prevention and anticipating events.
Our systems and regulations are very advanced, but in addition to maintaining and improving them, we also work on learning throughout the organization.
In order to be successful, knowledge about safety must be shared and reach all the different areas, businesses, and facilities. A lesson learned is knowledge gained through reflection on an experience or process that could have significant consequences for safety or the environment and which is shared for the sake of continuous improvement and learning.
We are continuously seeking room for improvement in our research. Here are a few examples:
Our lessons learned can be shared in different ways:
Once our lessons have reached their targets, the managers of the business, area, or facility in question must identify preventative action plans. For learning to take place, it is vital to ensure that the actions defined can be implemented as quickly as possible and that both their effectiveness and the learning process itself are assessed regularly, e.g.:
In our lessons learned process, lessons are captured and prioritized according to the interest group that applies. From there, specific actions, including the effectiveness of each, are proposed for the related centers or activities.
Upstream has created a series of videos to accompany the dissemination of the lessons learned with the aim of sharing everything learned in the past five years, including those lessons that reinforce our basic safety rules.
All the videos contain of a description of the lesson and a section with actions derived from it, for example: *Falling objects: on a sliding drilling rig, the side panel of one of the hydraulic jacks was dislodged. The lesson is available on the database and has been shared with operators and contractors globally and has been checked locally at similar facilities.
Lessons acquired from this event that apply to all business units in Exploration and Production:
In Downstream, we also apply lessons learned throughout the years. We believe that it is necessary to continue encouraging a culture of transparency that incentivizes communication, consideration for human factors in accidents, and the improvement of mechanisms for implementing improvement actions.
One example of a lesson learned came from the breaking of a purge valve on the body of a pump in the industrial area. Lessons acquired from this event were applied as actions in all centers of Downstream:
With this project, we positively contribute to the United Nations' 2030 Agenda through the following SDGs: